While a new, important metric seems to be popular every week, specifics that should be tract will vary by industry, individual brand, and even campaigns. As you build your approach to social media analytics, it’s important to understand the basic metrics that every brand should keep an eye on.
Social Media Management Resources
Social Media Tips for Day Spas
Key Performance Indicators to Monitor for Social Media Success
Social Media Tips for Event Planners
In 2018, 77% of Americans had a social media profile, down a bit from 2017’s 80% figure. Given that statistic, it shouldn’t come as a surprise that today’s consumers expect business across all industries to be active on one social media platform or another.
Social Media – Getting Started is the Toughest Step
Quick Glance: Multi-Channel Analytics
MarketsandMarkets forecast that the multichannel analytics market will grow from $3.61 billion in 2014 to $9.89 billion by 2019. So, what exactly is it?
Common Social Media Mistakes to Avoid and Some Tips for Success
While some businesses approach social media as an afterthought, many organizations are beginning to realize the importance of maintaining an active online presence to engage with consumers and expand their reach. Using social media is step one. Using social media correctly is a hugely important step two.
They are Talking – Are You Listening?
Similar to social media monitoring, social listening is the process of identifying and responding to what is being said online about a brand, product or company. However, it goes beyond monitoring into a consequent analysis of that information in hopes of extrapolating insights to help direct a course of action.